PlatypusAustralia
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New season now available. Summer 2008 range including Baby range is now online.
Return Policy
Platypus Australia aims to ensure you and your children are completely happy wearing our swimwear. However if for any reason you are not completely satisfied with a product, we will be happy either to replace the item or to refund your money. Simply follow the instructions below and return the product/s to us at the address listed below.
Goods should be returned within two weeks of the original order date.
To comply with Australian Government Health Regulations garments must be unworn and unwashed.
Full refund will be given if garments are intact and in originally packaging
Washing instructions found on the garment must be adhered to. Any damage caused by the use of chemical bleaching agents on the fabric will not entitle the purchaser to a refund.
Receipts should be included with all goods for return/exchange.
If you would prefer a Refund we will credit your account for the amount of the goods excluding delivery charges.
All Refund/Exchange instructions are to be sent to the following email address:
info@platypusaustralia.com